• Can I add as many products as I want?

  You can select as many products as you may want to be advertised. Higher number of products increases chances of receiving clicks and subsequent sales.

• I am getting lots of clicks but sales are not proportionate. Why?

  High number of clicks indicates that buyers find your products interesting. Lower sales could be because of multiple factors – incorrect pricing, poor product reviews, all sizes or colours not available, inadequate product description, etc.

• Why can’t I see my ad running on Snapdeal?

  In all likelihood, your ads are running on Snapdeal which you can track via your advertising dashboard. If in case your advertising dashboard shows no clicks on your products, it could be because your competing sellers have bid a higher price per click. You may want to try increasing your cost per click value. Alternately, you can wait till your products start showing up at the same per click price.

• How do I choose products to be promoted by me through ads?

  You should ideally choose your bestselling products or high potential products to benefit most from promotions. Other factors such as price point, season, etc. also need to be kept in mind. Alternately, you may let Snapdeal choose the products for you and optimize your campaign.

• How do I know when my ad will show on Snapdeal?

  Your ad is eligible to be displayed as soon as you have advertising credits in your ad wallet. However, it could not immediately show up at times because of limited clicks purchased or a low per click price.

• How do I see the benefit out of advertising?

  You can see the benefits of advertising by directly looking at the ads panel reports. They will indicate the number of sales driven by advertising sales.
  Sometimes, these sales happen several days after you advertised, so it is good to consistently review these numbers on a daily basis for a period of 30 days after you have advertised.

• How do I opt-out from ADs?

  You can opt out of ads anytime by pausing your ads. You can also select an option to have the ad credits refunded to your COD balance.

• For how many days would my ads be shown on Snapdeal?

  The duration of ads depends on the amount of clicks purchased. Your ads will stop running as soon as you exhaust your quota of clicks. You can befin your campaign again by adding credits to your ad wallet.

• What is the validity of my ad credits?

  Your paid ad credits have an unlimited validity. The credits remain in your account till the committed click count is not achieved.

• How do I start my campaign ?

  The self service panel automatically creates campaigns for the top 10 rated products for a particular seller and advertises it. The advanced seller panel enables the seller to create campaigns for products as chosen by the seller. Simple four steps to start Product campaign:
  Create campaign → Select products to advertise → Location target → Target Audience.
  
  Create campaign screen: Input budget, start date and end date for your campaign.
  

  

  
  
  

  Select Products to be Advertise: The products selected by you will be displayed here.
  

  

  
  
  

  Select Location Targeting

  

  
  
  

  Select your audience to Advertise: Select the kind of audience to be targeted. You can target users who have bought products (and cross sell them related products), target your products when they’re searching for similar products or simply target them by specific category which allows you to reach them when they’re in a particular category

  

  
  
  

• How long does it take to start delivering my campaign ?

  A campaign will start delivering as soon as it’s approved. It usually takes one (1) business day to approve.

• Can I stop my campaigns ?

  Yes,You can stop the campaign anytime by logging to the Advertiser Dashboard. Select the campaign and set status as “Inactive”.

• What do different statuses mean?

  Active: It means your campaign is active and running.
  Inactive: It means that your campaign is inactive or not running.
  To run the campaign at this stage, an explicit Approval is needed.
  You need to select the "Activate" option from Select Options drop down box.
  

• I need help with my ads campaign, what should I do?

  Please write to sellerads@snapdeal.com with your query or get in touch on the seller page.

• What are the advertising policies of Snapdeal?

  Read our advertising policies (which includes creative guidelines) here, our privacy policy and terms of use here.

• How can I measure my results ?

  Reports [available in the left navigation bar] show the ROI of campaigns.
  The following things can be done from the Advertiser Dashboard:
  Track the performance (Impression, Clicks, Conversion, Sales, Ad spend) in real-time
  Download Daily Campaign report
  

• Why can’t I see data or metrics for my ads?

  A few reasons-
  Your ads are not yet approved and haven’t started running.
  Your ad campaigns might be inactive.
  Your selected date range and campaign scheduled dates might be mismatch.
  

We support JPG and PNG with size less than 1 MB. WAP Banners - 468x60 Dimensions Web Banners - 728x90,986x50 and 468x60 Dimensions. For Product ads - product listing images are used as ads.

• How does Snapdeal charge me for advertising?

  Snapdeal ads currently charges on pay per click (PPC) basis.

• How is the amount debited from the COD balance?

  Depending upon how much you’d like to add to your ad balance, you can debit your COD balance and credit to your advertising budget / balance.

• What happens if I don't spend all the money in my ad balance?

  Free credits expire in 30 days. Payments you made remain as long as you have not used it

• Where do I check my account balance ?

  Your account balance is available on the top right corner of the ads panel and within the payments section.